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Nathalie Belanger

Helping companies become more relevant to their customers

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Category: Customer Experience

Shopping should feel like stealing

April 18, 2017

A few years ago, I was out shopping at lunch for some clothing. Once I made my final selection in the fitting room and started getting dressed, I just wished that I could pass the clothing I wanted to buy to the sales associate along with my credit card and have her ring everything up … More Shopping should feel like stealing

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A passion for shopping

September 28, 2016

Ever since I was a little girl, I’ve loved shopping. My grandmother would take me out and … More A passion for shopping

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Le Mas: Redefining CX

September 25, 2016

Last night, I had great dinner with long time colleagues and friends. We gathered to celebrate … More Le Mas: Redefining CX

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